Resident Questions for Housing Area Panel

Department				Environment
Date question raised				30/06/2022
Date of Area Panel				17/08/2022
Area in city				West
Star rating applied by residents				2 star- local area issue
Deadline for officer response				25/07/2022
Name of officer responding				Melissa Francis
Officer job title				Head of Operations - Cityclean • City Environment (Cityclean & Cityparks)
Title of Question:		Recycling collections at Stonery Close
Issue: Erratic recycling collections at Stonery Close
Background: This was raised at the Area Panel 17/5/22, and for a while after the collections improved. However, in the last few weeks there have been missed collections.
Action requested by residents: The Council has a duty to ensure provision of a regular, reliable recycling collection. Why does this continue to be an issue?
Officer Response: Melissa Francis
Officer contact details:			Melissa.Francis@brighton-hove.gov.uk
Response: Over the last few weeks, we have had staff shortages due to the spike in covid combined with annual leave and other sickness.  This has affected collections from Stonery Close and Dunster.
Specific Action:
Action: We apologise for the disruption, and we are catching up the missed work and aim to be back on track shortly.
Timeline:
Start date:	Ongoing
End date:	Ongoing